SHIPPING & RETURNS

15.1. Request for refund, exchange or cancellation of an order will be submitted to the Site by the customer in one of the ways stated at the bottom of this Terms and Conditions.

15.2. Customers are eligible for refunds, exchanges or cancellations of orders within 14 business days from receipt of order.

15.3. Refunds will be credited to the original form of payment, according to clearing company and the credit card company, and subject to the arrival of the product to the Site's address.

15.4. In the event that a refund, exchange or cancellation is requested by the customer after the period above, the request of a refund, exchange or cancellation will be subject to the Site’s sole judgement.

15.5. Refunds, exchanges or cancellations will be approved after the customer receives a written message of approval from the Site.

15.6. In the event that a refund, exchange or cancellation is approved by the Site for reasons not including product defects:

15.6.1. The customer must return the product to the site when he is in the condition in which he received the product;

15.6.2. the customer must return the product unused;

15.6.3. the product will be returned with the original receipt or proof of purchase;

15.6.4. the expense of return will be paid for by the customer;

15.6.5. a return fee of 100 NIS or 5% of the price of the product will be charged (to be determined by the cheaper option).

15.7. exchanges will be supplied and delivered according to the site shipping policy and shipping costs.

15.8. Products that were custom made will not be refunded, exchanged or returned.

15.9. In the event that a refund, exchange or cancellation is approved by the Site due to a product defect, the Site will hold sole responsibility for collecting or exchanging the products.

15.10. The Site will examine all defective products. In the event that the Site finds the product to be valid, refunds will not be approved and the product will be shipped back to the customer after an additional shipping fee has been paid by the customer.

16. GOVERNING LAW:

16.1. These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of the State of Israel applicable to agreements made and to be entirely performed within the State of Israel, without regard to its conflict of law principles. 

16.2. Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted to the courts in the State of Israel, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non convenience.

17. CORRECTIONS:

17.1. There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site, including descriptions, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

18. DISCLAIMER:

18.1. The Site is provided on an as-is and as-available basis. You agree that your use of the site services will be at your sole risk, to the fullest extent permitted by law.

18.2. We disclaim all warranties, express or implied, in connection with the Site and your use thereof. We make no warranties or representations about the accuracy or completeness of the Site’s content and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content; (2) personal injury of any nature whatsoever, resulting from your access to and use of the Site; (3) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Site by any third party.

18.3. Pictures shown on the site are for illustration purposes only. Actual jewelry may vary. The site will not be held accountable for any mistake and/or variation in the description and/or price of jewelry.

18.4. The information appearing on the Site should be not construed as a promise of any result and/or responsibility for the activity of the products sold on it. The Site will not be responsible for any damage, direct or indirect, which will be caused to the user as a result of relying on information appearing on the Site and/or links to other sites and/or any other source of internal and/or external information and/or use of products displayed by Site.

18.5. The products displayed on the site may cause allergic side effects. In case of unwanted side effects or allergic side effects, stop using the product and consult a doctor immediately.

19. MISCELLANEOUS:

19.1. These Terms and Conditions and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. 

19.2. If any of these Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term will to that extent be severed from the remaining terms which will continue to be valid to the fullest extent permitted by law.